Privacy policy
Effective Date: August 8, 2026
This Privacy Policy explains how Sivinci LLC, doing business as LEAN Nutraceuticals ("LEAN," "we," "our," or "us"), collects, uses, and shares information about you when you visit our website at leannutraceuticals.com (the "Site"), purchase products, or interact with us.
1. Information We Collect
Information you provide. When you create an account, place an order, subscribe to communications, or contact us, we collect information you submit such as name, email address, shipping and billing address, phone number, payment information (processed by our payment processor), order history, membership tier, product preferences, and any messages you send us.
Automatically collected information. When you use the Site, we automatically collect device and usage information including IP address, browser type, operating system, referring URLs, pages viewed, session duration, and cookies or similar technologies described below.
Health-related information. If you voluntarily submit health-related information (for example, to select products that suit your needs or as part of the LEAN 40+ Longevity Panel available to Diamond members), we treat that information with heightened care and use it only to deliver the requested service.
2. How We Use Information
We use the information we collect to: process and fulfill orders; manage subscriptions and memberships; provide customer support; send order confirmations, shipping updates, and administrative messages; send marketing communications you have consented to receive; personalize your experience; improve our products and Site; detect and prevent fraud; and comply with legal obligations.
3. Cookies and Tracking Technologies
The Site uses cookies, pixels, tags, and similar technologies to enable core functionality, remember your preferences, measure Site performance, and support marketing. You can control cookies through your browser settings. Blocking certain cookies may affect Site functionality.
4. Third Parties We Share Information With
We share personal information only as needed to operate our business:
- Service providers such as our e-commerce platform (Shopify), fulfillment partners, payment processors, email service providers, analytics providers, review platforms, and customer support tools.
- Lab testing partner for Diamond members who elect the LEAN 40+ Longevity Panel. Lab results are provided directly to you by the partner laboratory under their privacy practices.
- Legal and safety, when required by law, subpoena, court order, or to protect the rights, safety, or property of LEAN, our users, or others.
- Business transfers, in connection with a merger, acquisition, financing, or sale of assets, in which case personal information may transfer to the successor entity.
We do not sell personal information for money. Certain sharing for cross-context behavioral advertising may qualify as a "sale" or "share" under some state privacy laws, and you may opt out as described below.
5. Your Privacy Rights
All users. You may access, correct, delete, or export the information we hold about you by emailing support@leannutraceuticals.com. You may unsubscribe from marketing emails at any time using the link in each message.
California residents. Under the California Consumer Privacy Act (CCPA) as amended by the CPRA, you have the right to know what personal information we collect, use, disclose, and sell/share; to delete personal information; to correct inaccurate personal information; to opt out of the sale or sharing of personal information; to limit use of sensitive personal information; and to non-discrimination for exercising your rights.
Other state residents. Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights. Submit a request to support@leannutraceuticals.com.
EU/EEA/UK residents. Under the GDPR and UK GDPR, you have rights of access, rectification, erasure, restriction, portability, and objection, and the right to withdraw consent at any time.
We will verify your identity before fulfilling requests and will respond within the timeframe required by applicable law.
6. Do Not Sell or Share My Personal Information
To opt out of the sharing of personal information for cross-context behavioral advertising, email us at support@leannutraceuticals.com with the subject line "Do Not Share." We honor Global Privacy Control (GPC) signals for browsers that transmit them.
7. Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please protect your account credentials and notify us promptly of any unauthorized use.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Our products are intended for adults 18 and over. If you believe we have collected information from a child under 13, please contact us and we will delete it.
10. International Data Transfers
LEAN is based in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S., where privacy laws may differ from those in your country. By using the Site, you consent to the transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised Effective Date at the top of the page. Material changes will be communicated via email or a notice on the Site where practicable.
12. Contact Us
For privacy questions or to exercise your rights, contact us at:
Sivinci LLC dba LEAN Nutraceuticals
32 N Gould St, Suite 4000
Sheridan, WY 82801
Email: support@leannutraceuticals.com